Shipping policy

Processing Time

All orders are processed within 1–3 business days (Monday to Friday).

  • Orders are not shipped on weekends or holidays
  • During high demand periods, processing times may be slightly extended

Shipping Time

Estimated delivery time: 6–10 business days worldwide

Please note:

  • Shipping times are estimates, not guarantees
  • Delays may occur due to factors outside our control (customs, carrier delays, weather, etc.)

Shipping Locations

We currently ship worldwide, including the United States, Europe, and most international destinations.

If we are unable to ship to your location, we will notify you before processing your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update after shipment.

Shipping Costs

Shipping costs (if applicable) will be calculated and displayed at checkout.

We may offer free shipping promotions from time to time.

Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs fees, import duties, or taxes imposed by their country
  • We are not responsible for delays caused by customs clearance

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
  • If an order is returned due to an incorrect address, the customer may be responsible for reshipping costs

Lost or Stolen Packages

Once your order has been shipped and marked as delivered:

  • We are not responsible for lost or stolen packages
  • Please contact your local carrier for assistance

If you need help, feel free to contact us at:
📩 contactholdfit@gmail.com

Delays

While we aim to deliver within the estimated timeframe:

  • Delays may occur due to high demand, logistics issues, or external factors
  • We appreciate your patience and understanding